Team Workspace & Shared Hint Packs
Collaborate with team members, share template packs, submit change requests, and maintain consistent communication standards.
Scale consistent customer communication across your entire support, sales, or operations team using Supahint Team Workspaces.
1. Creating & Managing Team Workspaces#
- Navigate to Team Settings in your Supahint Dashboard.
- Click Create Team Workspace and enter your company or department name.
- Invite team members via email address.
2. Sharing Hint Packs (hint_share_invitations)#
Share curated collections of hints with specific colleagues or the entire team:
- Select the hints you want to share.
- Click Share Pack and enter recipient emails.
- Recipients receive an in-extension notification to accept the shared pack into their workspace.
3. Team Hint Review Workflow (team_hint_change_requests)#
Ensure brand alignment and response quality through approval workflows:
- Member Proposal: Team members can propose new hints or edits to existing team templates.
- Owner / Admin Approval: Team Owners and Admins review pending change requests.
- Instant Rollout: Approved hints update automatically for all team members in real-time.
4. Pre-built Starter Hint Packs#
Supahint provides localized Starter Hint Packs for common industries:
- Customer Support Response Templates
- Sales Outreach & Follow-up Scripts
- Technical Troubleshooting FAQs
Navigate to Starter Packs in the Dashboard to enable pre-configured hint libraries for your team's locale.
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